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Claim process

Our goal is to provide you with quick and fair solutions, simplifying the compensation process and resolving your complaints with legal expertise to guarantee your satisfaction at all times. At ClaimFlight.net, we understand that starting a claim can be overwhelming, which is why we are here to guide you every step of the way.

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01

What do you need to start a claim?

In order to help you in the best way possible, we need some key information. Some of the elements we require are: Photos of the luggage, Relevant documents, Airline ticket, Flight number, Date of the incident. With these details, our team will be able to evaluate your case accurately and efficiently.

02

Evaluation of your case

Once we receive and analyze the evidence you provide for the case, we will schedule a virtual appointment to discuss the strategies we should implement to address your concerns. Our goal is to find a solution that meets your needs and ensures your satisfaction.

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03

Authorizations and Initiation of Claims

When you have evaluated and made the decision to accept the quote that we have provided to you in the second step, we ask that you grant us the power to act on your behalf and represent you before the airline in relation to your claim. This power will allow us to carry out all the necessary steps to defend your rights and obtain the compensation that corresponds to you.

04 Resolution of the case

In this scenario, the airline has contacted us to inform us about the resolution of the case. We are glad to have been able to help in this process and hope that our services have been of great help. If you need help in the future, please do not hesitate to contact us.

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